Returns & Exchanges
At PinkyParadise, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 14-day return policy for unopened and unused items in their original packaging.
Request Authorization
Contact our customer support team with your order number and photos of the items to receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Securely pack the unused products in their original box, ensuring all seals remain intact to qualify for a full refund or exchange.
Ship the Package
Affix the provided return label or use a tracked shipping service to send the package back to our designated processing facility.
Refund Processing
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing